Background Screening FAQs

Is there a one stop national criminal record search?

Understanding the basics of criminal records is important when requesting criminal record searches. Criminal records are divided three ways: local, state and federal. Local and state records are not mixed or cross indexed with federal records. These are separate and distinct record systems. As an example, bank embezzlement is a violation of federal law and is prosecuted in U. S. District Courts. The embezzlement conviction and sentencing is recorded in the federal system, not in local or state records. Searching state and local records will not disclose federal convictions, and the reverse is also true.

The ability of private companies to conduct national criminal record checks is widely misunderstood. The data which comprises these searches comes from private databases which have collected records from a variety of sources including previous criminal record searches conducted for clients. The results of such a search can contain inaccurate and out-of-date information.

Only law enforcement can conduct a national criminal records search – no private company can for employment purposes. Law enforcement agencies search the FBI's National Crime Information Center or NCIC, which is the national repository for criminal records. There are specific criminal statutes that make accessing or attempting to access these records by other than law enforcement agencies a criminal offense.

The local or county criminal records search reports felony and misdemeanor charges and convictions. The searches go back at least 7 years per FCRA regulations; however, Rexus Corporation has negotiated a minimum 10 year search for county, state and federal criminal records. Rexus uses researchers to access criminal records directly from the courts on both a county and state level which is the most accurate way to conduct a background check for criminal records. In addition, when legally reportable, Rexus also includes charges that were dismissed, not prosecuted, entered into pre-trial diversion programs, or had suspended sentences. By searching records located at the local, state and federal levels in the logical jurisdictional areas, and when combined with the other gathered background information, a sound hiring decision can be made to address due diligence requirements.

How long does it take to get a report on a job applicant?

Initial reports are provided within 24 to 72 hours in a secure online environment. If there is a delay in receiving information needed to complete a report, notification will be provided along with the anticipated delivery time.

How do you protect our sensitive, proprietary information?

Rexus Corporation is committed to protecting personal information received about consumers. A combination of online and offline security technologies, procedures and organizational measures help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction. The following measures are used for electronic data submission: (SSL) data encryption when data is transmitted over the Internet to our web site; layered firewalls and other security technologies to prevent unauthorized access to our systems; strong password protocols are used on computers; employees are kept up-to-date on security and privacy policies; and a secure environment with appropriate security measures is used for servers which store consumer information.

Network infrastructure is protected by a “firewalled” perimeter with layered security technologies. Enforced password standards and policies are utilized on all confidential information. Rexus utilizes data encryption, access controls, and SSL protection of data in transit and at rest. Unique identification numbers are assigned to all users accessing resources in the Rexus infrastructure. Users are attested at scheduled intervals to validate access to data and resources. Rexus maintains a vulnerability management program focusing on using and updating antivirus software technology and developing and maintaining secure systems and applications. Data access is restricted on a need-to-know basis separating and segmenting confidential data. All access to confidential data located on network resources is tracked and monitored. Security systems are regularly assessed and processes reviewed for changes and updates. Rexus maintains an information security policy that addresses corporate and user best practice that can be followed by all employees.

Why Rexus?

Rexus Corporation was founded in 1989 with the intention of providing background screening which goes beyond the approach of merely checking items off a list, but, rather gives a more complete picture of a prospective employee. We investigate an application by talking to sources which can provide information to help a client determine if an applicant will be an asset to the organization. Our staff is trained in the importance of providing the most complete information to clients, while handling sensitive personal information in accordance with state and federal laws.

The thoroughness of the information reported is an important part of any background screening service. When verifying employment, contacts are made with the supervisors provided by the applicant to determine an overview of such things as job performance, interpersonal relations, and areas of expertise. Contact is also made with the Human Resources department to verify dates of employment, job title, and rehire eligibility. When researching criminal records, Rexus takes a hands-on approach that involves researchers directly examining the criminal records, rather than using a criminal database.

Rexus has many clients who have been with us since the company opened. Our attention to detail, personal service, and responsiveness to clients have been the keys to a loyal client base. We rise to the challenges of an ever-changing hiring market by answering questions promptly and providing solutions for your needs. Customer service is the highest priority at Rexus Corporation.

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What Sets Us Apart ?

  • Personal service
  • Reports tailored to client needs
  • Responsiveness to our clients
  • 25+ years of industry experience
  • Comprehensive reporting in compliance with local and federal laws
Charlotte Background Screening | 2400 Crown Point Executive Dr. Suite 700 | Charlotte, NC 28227